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info@onestringer.com

phone: 417-732-4424

Terms & Conditions

By accessing and using this service, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this service.

Your privacy is very important to us.  Any information that you voluntarily provide to us is used for the sole purpose of completing our transaction with you.  This may include directly communication with you through email, phone, or user messaging if issues arise during order processing or shipping as well as sending our occasional newsletter (you may opt out of our newsletter at any time).  We will never share any of this information with any 3rd party.

This Site and its original content, features, and functionality are owned by Melinda Hesterly and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

All payments are processed online using Paypal and Braintree payment processing solutions.  Acceptable methods of payment includes (but may not be limited to) paypal, American Express, Discover Card, MasterCard, Visa, Check, Money Order and Cash.  Returns and refunds are subject to approval and can take up to 7 business days to complete.

Orders typically ship within 2-3 business days.  An update will be sent to the email address you provide.  If your order is delayed for any reason we will contact you by email, phone, or through customer messaging on the website.  Please check your spam folder if you have not received updates as expected.  Once your order leaves our facility it will be delivered by USPS or FedEx. 

  • USPS First Class mail in the US is expected but not guaranteed within 3-5 business days 
  • USPS Priority Mail is expected within 2-3 business days
  • FedEx Express is expected within 2 business days
  • INTERNATIONAL SHIPPING First Class Mail can take 2-6 weeks for delivery
  • INTERNATIONAL PRIORITY should arrive within 6-10 business days

PLEASE keep in mind that these delivery times are expected but not guaranteed.  Orders processed and shipped during high volume times (especially around the Christmas/Holiday season) will take longer to arrive at their destination.  We will always ship promptly, but we cannot be responsible for delays.  Be sure to order early and call if you need something in a timely manner so that we can offer the best shipping option to you.

All images uploaded into our custom design tool (including logos and images) are the responsibility of the user.  By uploading the image you are accepting the responsibility and agree that you have access and approval to use the images you are including in your design.

We may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with your account. All provisions of this Agreement that, by their nature, should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

The company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers' Personally Identifiable Information, notification by email or postal mail will be made to those affected by the change. Any changes to our privacy policy will be posted on our site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.